The Tale of Redemption, a Story to Learn From.

This photograph, reminds me of beautiful moments, when I profitably Maximized the numerous advantages enclosed in a popular market, in the heart of Lagos. There is this common saying in and around markets, that, ‘if a mentally stable individual enters the market naked, such individual will leave clad’. I was indeed clothed, the market redeemed me, and I was turned to a rising star. This is the story of me, when I use the popular Balogun market, as an advantage to achieve success at my first job, in one of the leading banks in Lagos state, Nigeria.

After series of interviews in a recruiting firm, I was overwhelmed with joy, when I was finally offered an appointment to work as biometric enrollment personnel in an Access bank branch, located at Lagos Island. The first day I resumed at the branch, I met with the Branch Manager (BM) and introduced myself. On presenting the letter of employment, he looked at it thoroughly and began to ask questions.

BM: where do you reside?

Me: I reside in Lagos Island, Balogun to be precise.

He looks flabbergasted,

BM: Oh! You relocated to Lagos Island because of this job?

Me: I did not relocate sir; I was born and bred in Balogun Street.

Surprisingly, both the branch manager and the assistant who was a lady looked at me; she decided to take my photograph for reasons best known to her. At this point two things struck my mind, first and foremost, I thought growing up in Lagos Island and still appear responsible astonished them (there is this notion that majority of Lagos Island boys are notorious), secondly, I felt may be a former staff that resides in this location had done terrible things in the past. While taking the photographs and still meditative, the BM said, I am still surprised you grew up in this vicinity; nonetheless we will be monitoring your performance.

After all the paparazzi, the Assistant Branch Manager (ABM) put a call through to a nearby branch, informing the receiver that a new staff will be coming over to understudy their biometric staff. She dropped the call, and instructs me to visit the branch which is just some steps away. When I got to the other branch, I was directed to meet with the biometric staff named Dapo, I introduced myself and work got underway. During this period, I learnt the core processes of enrolling customers for biometric verification and how to check status for returning customers. On getting back to my branch, I underwent the normal portal registration for new staffs, but before then, the ABM has asked a staff to direct me to the computer system designated for the enrollment.

The next day, I resumed work with earnest, and I registered 11 customers all through the working hours. In gladness and fulfillment, I forwarded the forms filled by customers to the branch manager for authorization, but I was shocked by his response. With annoyance and anger, he said, ‘go back to your desk, write your resignation letter and bring it here’. I went back to my desk with sadness, fearing I will lose my first job just two days into it. I pondered over the next move, and thought of who to seek advice from. I approached the Chief Security Officer (CSO) for guidance, but I was thunderstruck by his response, he said,  ‘my brother, you are the fifth person posted to this branch for biometric enrollment; you must buckle up if you wish to retain the job. Contact your colleagues in some leading branches to put you through’.

I was dumbfounded for some minutes after the conversation with the CSO, but I mustered the courage to meet with the BM and pleaded for the low performance. I use the medium to seek permission to understudy another biometric staff from a leading branch, (the branches in the zone are been ranked according to their performance); he looked into my eyes, kept quiet for a while but later granted my request. Out of the leading branches, I chose to visit a branch situated in the market environment, just as mine. I met with a smart young lady named Miss Lateephat, I told her my story and she was willing to assist. We had a long conversation on possible ways to meet the required targets and many other scopes to relate with the bosses.

I returned to my branch with wealth of ideas to perform better and reach the required target. While I gave the BM feedback of what was learnt, I reminded him I grew up in Balogun market, more so, my mother sells in the same market, so I said with assurance, ‘I can easily convince market men and women to open accounts in the branch, and as well enrol multitude for biometric verification’. He granted my request to lawfully sensitize them to enroll for biometric and warned is the last chance I had to sustain the job. To cut the story short, the branch achieved remarkable progress as planned, and moved to top Spot among other leading branches, thanks to the market populace.

To the readers, this is not just a tale of conqueror; rather it is to embolden persons faced with different challenges at work, home and other places to seek advice and search from within, the solutions to depressed situations. The story teaches resilience, the use of opportunities in an advantageous way and other success lessons embedded.

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ANKAURSPEAKS: The Tale of Redemption, a Story to Learn From.
The Tale of Redemption, a Story to Learn From.
The Tale of Redemption, a Story to Learn from: I approached the Chief Security Officer (CSO) for guidance, but I was thunderstruck by his response
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